Reference

What Our Legal Terms Mean for You

Our legal framework sets out exactly how your account, your data and your activity on bhootmatka are handled — clearly, without jargon, and in line with the laws…

Account TermsPrivacy & DataCookie PolicyJurisdiction NoticeContact & Requests

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How Our Terms Apply to Your Account

bhootmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to bhootmatka depends on local law and is available only where local law permits. By creating an account, you confirm that you have read, understood and accepted these terms in full. We reserve the right to update the terms when regulatory requirements or platform conditions

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change; the current version is always the one displayed here. Your continued use of the platform after any update constitutes acceptance of the revised terms. Financial transactions processed through UPI, Paytm or PhonePe are subject to the rules of those respective payment networks in addition to
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our own account policies. If there is ever a conflict between a translated version of these terms and the English text, the English text takes precedence. Queries about specific clauses should be directed to our legal contact address listed in the support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about how your account is governed, want to raise a concern about how your data is used, or need to formally…

HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account Rights

We apply a structured, documented approach to every aspect of data handling — from the moment you open an account through to any deletion request you may make.

Data We Collect

We collect the information you provide during account creation — name, contact details, preferred payment method (UPI, Paytm or PhonePe) — plus transactional data generated by your activity. We do not sell this data to third parties.

Cookie Use

We use session cookies to keep your account logged in, preference cookies to remember your language and display settings, and analytics cookies to measure page performance. You can manage cookie preferences in your account settings at any time.

Account Security

Account passwords are stored as salted hashes; we never hold them in plain text. Two-factor authentication is available for all accounts. Suspicious login attempts from unrecognised devices trigger an automatic email alert to your registered address.

Data Retention

We retain account records for as long as your account is active and for the minimum period required by applicable Indian financial regulations after closure. Records linked to disputed transactions may be held longer pending resolution.

Your Right to Request Changes

You may request a copy of the data we hold, ask us to correct inaccurate records, or request deletion of your account data by contacting our legal team by email. We process such requests within seven business days.

Who to Contact

Our Data Protection contact handles all formal rights requests. Write to the email address listed in the support section above, quoting your account ID and the nature of your request. All correspondence is logged and referenced.

Frequently Asked Questions About Our Legal Terms

The questions below cover the scenarios we hear most from account holders — from data access and cookie control to jurisdiction queries and how to dispute a policy decision. If your question is not answered here, the support contacts above will connect you with the right team.

These terms apply to every person who opens an account or accesses bhootmatka where local law permits such access. By proceeding with registration you confirm you have read and accepted the current version of the terms in full.

Yes. Email our legal contact with your account ID and a clear subject line stating 'Data Access Request'. We will compile and send your data summary within seven business days of confirming your identity.

Send a written deletion request to our legal email address. Note that some records tied to financial transactions processed via UPI, Paytm or PhonePe must be retained for the period required under Indian financial regulations before permanent deletion.

You can review and adjust which cookie categories are active from the cookie preferences panel in your account settings. Disabling analytics cookies will not affect account functionality, though some display preferences may reset between sessions.

Access and eligibility depend on local law. These terms are interpreted under applicable Indian law, and any dispute arising from them is subject to the jurisdiction of the competent courts for the relevant Indian territory.

We acknowledge all formal written disputes within two business days of receipt. A full written response, including our position and any proposed resolution, is issued within seven business days. Complex matters may take longer; we will notify you if that applies.

Yes. When we update the terms we post the revised version here with the date of change and, for material changes, send a notification to your registered email address. Your continued use of the account after that date indicates acceptance.

What Our Legal Terms Mean for You

Reach Us on Policy and Account Matters

Data, Cookies, Security and Your Account Rights

Data We Collect

Cookie Use

Account Security

Data Retention

Your Right to Request Changes

Who to Contact

Frequently Asked Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 Can I request a copy of the data bhootmatka holds about me?

03 How do I ask for my account data to be deleted?

04 How are cookies managed on the platform?

05 What law governs these terms?

06 How quickly does bhootmatka respond to a formal legal dispute?

07 Will I be notified if the terms change?

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